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Kabesera Café

Legal

Booking terms

How a table, a dining package, an event, or a stay is held, moved, and paid. Read this before you tick the box on Reserve.

Updated 18 August 2026

These booking terms sit under the House terms and the Privacy notice. They apply to every hold made on this site, by WhatsApp, or on the floor. Room inventory still settles on Cloudbeds.

1. What a hold is

A hold is a conversation with the house until we write back on WhatsApp, Viber, SMS, or booking@kabesera.com. Paying the hold fee confirms the seat, not ownership of the deck.

Tables open from 8:00 AM; last seating 2:00 AM, every day. Event rentals 7:00 AM – 11:00 PM. Kitchen last call follows the floor.

Sunset seats and table reservations are encouraged on weekends and Philippine holidays from 4:00 PM to 11:00 PM, and for every exclusive (whole-room) hire any day. Coffee, weekday lunch, and a two-top at the door stay walk-in. Stays and day tours keep their own booking calendar — this paragraph does not change them. Pre-up photoshoot is a separate hold: ₱650 per person, five people minimum, four hours, weekdays 8:00 AM – 4:00 PM and off-peak mornings, all corners of the café with respect for dining guests. Romantic proposal is ₱650 per person, five minimum, three hours, fully consumable on food and drink.

You may book up to 365 days ahead, Manila time. Past days will not hold.

2. Table reservation fees

₱500 for 1–2 guests. ₱1,000 for 3 or more. Dining-package reservation is ₱5,000 (see the package card).

None of these are refundable as cash. The same amount is credited in full to your dining bill, package, or event rental the night you sit.

Transferable to immediate family only — spouse or partner, parent, child, sibling, grandparent, grandchild. Same code, new name on the floor.

Rescheduling is allowed while a seat is still open. Four hours’ notice helps the pass. The hold travels to the new sitting.

3. Grace, no-show, weather

We keep your table 30 minutes past the reserved time. After that the table opens for waiting guests. The paid hold stays as a house credit — sit later if a seat opens, transfer, or reschedule.

A no-show after the 30-minute grace keeps the hold as credit, not cash.

Weather moves an alfresco table under the covered eave. It does not cancel. A typhoon signal that closes the ridge will be written to you; the hold moves or stays as credit.

4. Dining packages and event rentals

Listed packages (couple ₱6,000 through house buyout) are consumable on food and drink for the hours on the card, usually four. The ₱5,000 package hold is credited to that bill.

Event and stay holds: cancel 14 days ahead for a deposit refund less any tasting or artist fee. Table holds stay consumable, not refundable.

Exclusive lawn or house buyout is not stacked with walk-ins. Capacities on Venue are the honest numbers.

5. Romantic set-up and add-ons

Romantic table set-up is ₱1,000: seasonal fruit, two house drinks, a warm snack, linen or bare wood, cabana or covered deck. Not a hotel rose-scatter. Not helium. Not a private dining room — the view is shared, the table is yours.

Add-ons (bouquet, cake, toast, wine pairing, music, extra hour) are prepared once paid. Artist fees are not refunded inside 7 days.

Wine and sparkling — 18+ only.

6. Stays

Kabesera Bed & Coffee rooms are listed here. The binding stay contract, tax, and cancel window live on Cloudbeds. Check-in 14:00, check-out 12:00 unless the stay page says otherwise.

Pets: decks yes, indoor salon no, unless we write an exception. Stairs exist — ask for the lower table or a ground room.

Smoke-free in enclosed rooms and the café line. Outdoor decks follow the LGU.

7. Kitchen, allergens, conduct

Tell us allergens before you sit. One kitchen — we will try, we cannot promise a zero-trace plate.

We may refuse service for unsafe conduct, for an under-18 wine order, or if the party size on the night is not the party we held.

Outside food is not a right except a celebration cake we already know about, or a medically required item you told the floor.

8. Pay and proof

Holds and bills settle in PHP by QR Ph, GCash, Maya, card via PayMongo, or cash on the floor. We do not store full card numbers here.

booking@kabesera.com receives every reservation, shop, sale, and payment letter. Keep that thread if you need to show a hold.

Until live payment keys sit on Ops, any on-site “pay” control is a demo. A person on the floor or WhatsApp will still take a real hold.

9. Privacy and complaints

We keep your name, number, and email to seat you (R.A. 10173). Full notice: Privacy. Analytics cookies are optional.

File a numbered complaint at Help. Seven working days. DTI remains open if we fail you.

10. Refunds

The specific refund table — table holds, packages, events, stays, tours, add-ons, wallet, merch — lives on Refunds. That page is the binding schedule. Booking terms name the hold; refunds name the money.

Also read House terms and Privacy.

This is a house notice, not legal advice. Counsel should stamp Privacy and Booking terms before a public launch.

File a complaint

0966 762 5352

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